Customer Support

Cortelco Professional Services gives you safety and freedom from care, so that you can rest assured that all of your systems are secured, safe and we keep your systems up & running, available to your managers and employees in order to enable them to have peace of mind.

CMOS 1 - MONITORING SERVICES

Perfect for customers who need access to NOC engineers to help ensure the health, availability and performance of IT infrastructure on a 24X7 basis.

SUPPORT ON-DEMAND

Any problem with your production infrastructure or service?

CMOS 2 - MANAGED SERVICES

CMOS 2 includes all the services in the CMOS 1 level. You’ll get access to a Technical Services Desk to assign tasks such as user account creation, Configuration and administrative task.

MAINTENANCE SERVICES

Any problem with your production infrastructure or service?